The full analytics workbench (saved dashboards, funnels, journeys, comparisons and drill-downs) is the Data analytics add-on, available on the Pro and Enterprise plans. An Add-on inactive label means it is not enabled for your workspace. Usage figures are always on the Dashboard.
Dashboards
A dashboard is a saved arrangement of widgets with its own filters.- New from template creates a dashboard from a starting point that you then own and can rearrange: Overview, Events, Items, Users, Funnels, User journeys, Comparisons or Experiments. Or start empty.
- Save as saves the current view under a new name.
- In Dashboard settings, rename a dashboard or Set as team default, so it loads first for everyone in the workspace.
- Share copies a link to the dashboard with its current filters.
- Refresh reloads every widget.
Widgets
Select Add widget, choose a type, and pick what it measures. Drag a widget’s corner to resize it.Metrics
Served requests, served items, served users, events, weighted event value (events multiplied by their weights), event users, event items, sessions and engagement rate, plus a count and a rate for each of your event types.Dimensions
Event type, context, item, user, session, request, placement, model version and pipeline version. Rare values are grouped as Other.Filters
- Time range: 24 hours, 7, 30 or 90 days, 6 or 12 months, year to date, this or last week, month or year, or a custom range.
- Context: one placement, or all contexts.
- Data: Auto shows sample data until real data exists, then real data. Choose Real data or Sample data to force one.
- Drill-down: narrow from a user, to one of their sessions, to a single request. Any combination applies at once, so you can isolate one journey.
- Event IDs: limit event metrics to particular event types.
Reading the results
- Many served requests, few clicks: the placement is serving but not resonating. Review its recipe and rules, and check a few results in Explainability.
- A sudden change in one event type: compare with releases or campaigns from the same day, and use the session filter to rule out test traffic.
- A drop after a model change: break served requests and events down by model version to compare the old and new versions directly.
- Comparing variants: the Experiments template breaks results down by pipeline and model version. For proper A/B tests with lift, use Experiments.

